IBL Laser Policies
Welcome to IBL Laser. To ensure the best experience and results for our clients, please take a moment to review our policies carefully:
1. Deposit Policy
• All deposits are non-refundable under any circumstances.
• Once a deposit is paid, it confirms your commitment to your service and cannot be returned.
2. Package Policy
• Packages are non-transferable.
• Treatments can only be used by the individual who originally purchased the package.
• Packages cannot be gifted, sold, or transferred to another person.
• No refunds will be issued if the client decides not to continue their treatments.
3. Cancellation and Rescheduling Policy
• For weekday appointments, clients must cancel or reschedule at least 24 hours (1 day) in advance.
• For weekend appointments, clients must cancel or reschedule at least 48 hours (2 days) in advance.
• If proper notice is not provided, the following penalty fees will apply:
• $50 for missed weekday appointments
• $70 for missed weekend appointments
• The penalty must be paid before booking a new session.
4. No-Show Policy
• Clients who fail to attend their appointment without prior notice will be charged the same penalty fees mentioned above.
5. Treatment Consistency
• Consistent attendance is crucial for achieving the best results with laser treatments.
• Frequent cancellations, rescheduling, or missed appointments may delay your treatment outcomes.
• We highly recommend that all clients stick to their scheduled appointments to reach optimal results as planned.
6. Important Notes
• If you need to cancel or reschedule, please contact us directly by phone or email within the required notice period.
• Thank you for respecting our time and policies. We are committed to providing you with the best service and results possible.